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Client Challenges Case Studies: when things go wrong and what to do about it

Eventually, every organizer will run into a challenging client situation. In this presentation, Rachel will outline some situations that she has faced, discuss the red flags that were missed or ignored, outline the steps that were taken to defuse the situations, and walk through the process of developing safeguards to prevent future problems.

Rachel Fontaine
Professional Organizer & Productivity Specialist
(401) 559-2079 and (860) 325-2079
NAPO New England,  Treasurer 2019-2021
NAPO CT, President 2022
Institute for Challenging Disorganization 

Bio. Rachel Fontaine is a professional organizer in Rhode Island and Connecticut with years of experience working with particularly challenging clients. Prior to launching Fontaine Organizing, Rachel worked in the mental health field as an office and practice manger and billing specialist. She developed a passion for helping people that are struggling the most and enjoys being able to use organizing to do so. Rachel is a member of both NAPO New England and NAPO-CT and currently the President of NAPO-CT.

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